Privacy Policy

At EAS Legal, we are committed to maintaining the confidentiality of client information. We protect client privacy in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the professional obligations of legal practitioners.

1. Information We Collect

We collect personal information that is reasonably necessary to provide legal services, manage client relationships, and comply with our legal and professional obligations.

This may include:

1.1 Personal Details

  • Name, address, date of birth, and contact information.
  • Personal and contact details of other parties to your matter (where relevant).
  • Information collected by telephone, in writing, or in person as we communicate with you and on your behalf.

1.2 Financial, Billing & Payment Information

  • Bank account details, tax file numbers, payment information, and other relevant financial materials required to assist you with your matter.

1.3 Sensitive Information & Identification

  • Sensitive personal information necessary to provide competent legal services.
  • Identification documents (e.g., driver licence, passport, proof of address) as required to assist you in your matter.

2. How We Use Your Information

We use the information collected for purposes directly related to our legal practice. We will not disclose personal information unless legally obligated to do so or with your consent, ensuring client confidentiality is maintained.

Specifically, we may use your information to:

  • Deliver legal services and advice relating to your matter.
  • Manage client relationships and communicate regarding legal matters.
  • Comply with professional, ethical, and legal obligations.
  • Confirm your identity (including AML/CTF checks where applicable).
  • Fulfil orders or service requests made by you.
  • Maintain internal records and manage our practice.
  • Provide news and marketing updates you have opted in to receive.

3. Disclosure of Information

We may disclose information to third parties with your consent, or under special circumstances where we have been appointed to act on your behalf.

We may disclose your information:

  • When explicitly authorised by you.
  • As required or authorised by any applicable law or professional obligation.
  • For processing payments, including digital payments and merchant facilities.
  • As part of a sale or merger of any part of our business.
  • To barristers, experts, consultants, or other service providers engaged in your matter who must maintain confidentiality and comply with data protection requirements.
  • To lessen or prevent a serious threat to a person’s health or safety where reasonably necessary.
  • If you breach our terms of use or engage in unlawful activity and disclosure is reasonably necessary (e.g., to police or another enforcement body).
  • With your consent, to other parties involved in your legal matter.

We do not sell, trade, or otherwise provide personal information to unrelated third parties.

4. Data Security

We take reasonable steps to ensure that personal information is protected against misuse, interference, loss, unauthorised access, modification, or disclosure.

  • We use secure electronic and physical safeguards to protect information.
  • Access to personal information is restricted to authorised firm personnel and staff.
  • While we employ strict measures, the security of electronic communications cannot be guaranteed. Any information supplied electronically is at your own risk where matters are outside our control.
  • Please keep your usernames and passwords confidential when accessing our online services. We are not liable for unauthorised charges or access resulting from compromised credentials not caused by our systems.

5. Your Rights

You may request access to personal information we hold about you in connection with your legal matter, subject to legal professional privilege and confidentiality obligations.

  • You may request correction of inaccurate or incomplete information during business hours or by contacting our support channels so we can keep your details accurate and up to date.
  • You may request deletion of your information where legally and professionally permissible.
  • If we cannot reasonably update or delete certain information, we will notify you in writing and explain why.

6. Contact Us

For privacy-related queries regarding the collection, use, security, or disclosure of your personal information—or to request access, correction, or updates—please contact: